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Our Most Recent Service Reviews

Check out our most recent reviews, and then call us for service!

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Samantha Feuerstein
Samantha Feuerstein 5.0

I wanted to share what a great experience we had with Kenny C., who came to our house to repair our AC unit. He was kind, professional, knowledgeable and very informative. Thank you Kenny, for explaining the issue and the steps taken to fix the problem!

Rhonda Rickelman
Rhonda Rickelman 5.0

Mike came this morning in the middle of our heat wave. Mike was very knowledgeable, pleasant and eased my mind. You couldn’t ask for better customer service. Thank you Mike,

Shawn Harris
Shawn Harris 5.0

Brian H was the total professional. Although our unit was 34 years old while his at he still tried to make it work. While his attempts were unsuccessful, he assured us that we could have a new unit installed by Monday. Thank you for saving the day Brian ...H. we really appreciate you!!!!Read More...

Mary Schmidt
Mary Schmidt 5.0

Very happy with the service we received from Arco! Jeff B came to our house right on time and was able to diagnose and repair the problem with our air conditioner in about 30 minutes. He was very professional, friendly, and experienced- exactly the ...person you hope for when your air conditioner breaks during a stretch of 90 degree weather! We will certainly recommend Arco and Jeff to friends and family. Thank you Jeff!!Read More...

Hannah Burns
Hannah Burns 1.0

Have had an appointment for over a month. Made sure to have someone up and home for their 4 hour arrival window An hour and a half past the latest show up time I finally called. They never assigned a technician due to the amount of emergency calls. ...However they also never informed me and doubt they were ever going to. Wasted my time and all they did was apologize and wanted to reschedule. Obviously refused the reschedule. Do not recommend at all. Not even any sort of offer of a discount or extra service not ordered to make up for the hours of wasted time. This was also after they messed up my appointment time prior. Was supposed to be 12-4pm arrival not 8am-12pm arrival which they again said I could reschedule and that they were out of spaces for that time slot, yet it was their mess up. Again DO NOT RECCOMEND. Use your local HVAC companies.Read More...

Michael Karavolos
Michael Karavolos 5.0

I had a great experience with Brian from Arco. My current HVAC company came out earlier in the week to service my air conditioner, because I was having issues with it blowing lukewarm air. They told me it was not repairable and that I needed to replace ...it. I decided to get a second opinion from Arco. Brian showed up at my house on time, took a look at my unit and told me that by replacing the condenser that it could fix the problem. He performed the repair and now my air conditioning unit is working. I am very appreciative to Brian. He was very professional and courteous. I can’t say enough good things about him. I would highly recommend Brian to anyone.Read More...

Stacey Smith
Stacey Smith 5.0

Jeff did a wonderful job at our home! He came out on a 95 degree day! He cleaned the debris, pollen, etc. from the outside unit and replaced the filter inside! He also changed out the capacitor and we noticed a difference immediately. Jeff was very ...thorough and friendly! Looking forward to our new service plan and working with Jeff again!Read More...

Bryan Hutchinson
Bryan Hutchinson 5.0

Kenny did an incredible job fixing our ac unit. He was great to work with and was very knowledgeable. I would highly recommend.

Jon Short
Jon Short 5.0

Jeff Ballenger was respectful, professional, fair, and honest. They were here the same day and during the time set. Everything was explained before repairs were done, and the repairs were done quickly. I would highly recommend.

Angela Mayrie
Angela Mayrie 5.0

Kenny was the consummate professional. I feel reassured that my AC UNIT will run better and that the three quotes for additional upgraded service will come in handy in the near future.

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