I’m Brian Friedman, the owner of ARCO Comfort Air. Something has been happening that deserves an emergency communication.
Portable Dehumidifiers are being recalled in huge numbers because they are catching fire in homes everywhere. Protect your home and those you love.
You could receive a complete refund for your portable dehumidifier.
The U.S. Consumer Product Safety Commission has recalled 5.6 million dehumidifiers in two separate, nationwide recalls. Brand-name dehumidifiers sold at retail have been RECALLED because of safety concerns. These concerns are very real. Hundreds of units have caught fire and resulted in $24 million in damages to homes and are a threat to the families inside.
Here’s how you can protect your home!
Do you or someone you know have a portable dehumidifier? If you do:
- Check these websites to see if your brand and model number are affected: 2016 Recall, 2013 Recall
If you find an affected model, unplug it now! Submit your recall and collect your refund. - Call us if you need a better solution. We can help you find an affordable, efficient whole-home dehumidifier, designed, assembled and tested in the U.S.
A Word From Brian, the Owner of ARCO Comfort Air
I wanted to share an experience I had with this recall. I was having lunch with the pastor of my church last week. We were talking about his home comfort, and he was complaining of a musty smell coming from the basement and he wanted to know more about what could be causing it. When I started explaining the effects of high humidity in the basement he said, “oh, I have a dehumidifier in my basement, but it runs and runs and never shuts off.” I explained how a professional whole house dehumidifier works in comparison to that portable unit. I also took a minute and explained that there is a major recall on most portable units. I emailed him the details and can you believe his was on recalled list!! He called and is getting a full refund on his unit.
Don’t leave your family at risk and call us today to check if your portable dehumidifier is on the recalled list!
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What Are Customers Are Saying
Princeston was excellent, very friendly and very efficient! He did an excellent job and helped sort out multiple leaks!!
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Had an issue with scheduling and had to be rescheduled. ARCO reached out to me with a very considerate resolution and we are very pleased with their professionalism. We have used them in the past and plan on working with them in the future.
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Eugene was out for the furnace check today. He took a lot of time to explain what he would do and extra features associated with my account. He was very thorough and did everything I asked him to do. He was very polite and friendly but professional.
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Kellyed did amazing work and was very informative.
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Dominic was awesome and super helpful
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Technician was incredibly knowledgeable and did an amazing job fixing a persistent issue plaguing our house for years
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Jesse was a good guy to converse with and got the job done quick and easy. Friendly guy and great service!
Show MoreCăļĕb Ğ
jesse was a great help finding out was was wrong with my furnance and explaining so i could understand what the problem was i highly recommend!!!
Show MoreTrent Manas
Jessie came out today to service our heating system. He was on time and very personable. We have had great experiences with ARCO and Jessie in the past. He got right to work and checked over the system and found that the igniter looked a bit “Iiffy” We had it replaced. Very reasonable. Very Happy with ARCO and will schedule our AC tuneup in the spring..
Show MoreDavid Jackson
Princesten Was stellar!! He went above and beyond will be using them in the future!
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The technician was incredibly thorough and detailed with his work inspecting the electrical in our home. He clearly explained what he was going to do and all that it would entail. When he was finished he went over anything that needed to be done and why, and then offered reasonable quotes in different price points so it wasn’t overwhelming.
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Jesse was great ,he was very professional
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Jesse the technician was amazing! He was very knowledgeable, friendly and quickly diagnosed the issue with my furnace right away. The work was completed efficiently and my furnace is working better than ever before! Very highly recommend!!!!
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Jesse was great, straight forward, gave some advice and I appreciated it!
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Princeton Gordon went above and beyond to solve problem!
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