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Q: How frequently do I need my refrigerant changed out?

A: Well, here is one of the more common misconceptions that we run into out in the field. The refrigerating agent inside your air conditioner runs through a closed system. There are no openings through which the refrigerant can be truly “changed out.”

That being said, the condition of your A/C refrigerant can have an impact on the unit’s cooling capacity. The only real advice I could offer here is to suggest that as the system ages to be rigorous in your maintenance plan. Make sure your service professional keeps an eye on the refrigerant’s condition each time your system gets a checkup.

Lastly, you’ll want to ensure that when it does require attention, the refrigerant in properly charged according to the manufacturer’s guidelines.

Q: How frequently should I have a service professional check up on my A/C?

A: All equipment manufacturers recommend a routine system checkup every 12 months. A lot of customers would be frustrated to learn that the majority of repairs we end up needing to do could have been avoided by this yearly service visit. This is why I am a huge proponent of our Service Partner Plan. Signing up for it will save you time, money and frustration in the long run. Don’t ignore a small issue until it becomes a huge problem!

And don’t forget the importance of keeping the inside of your air conditioner clean. Dirt is one of the biggest culprits behind A/C breakdowns and malfunctions. Our A/C specialists will scrub your system innards clean as they make any necessary repairs and replacements. The cleaner it stays, the more ‘mpg’ you’ll get out of it.

Q: What is a split system and what are some of its benefits?

A: A split system describes an indoor/outdoor type of A/C set-up. Outdoors, you have the actual air conditioning unit and indoors you have the evaporator coil and air handler components. Now, there are 2 different types of split system air conditioners. First, you’ve got the conventional ducted type. This type can piggyback on your existing ductwork. If you don’t have a duct system in your home, preparing your home for one of these systems can require a bit of work. The other is the ductless variety, which have the benefit of being highly versatile from a design standpoint. They require none of the time and labor intensive work necessary to install a network of ducts in your home. This makes them ideal candidates for cooling small, insular areas like home additions, sun rooms, garages, home theaters or man caves.

Q: How often do I need to change my A/C filter?

A: The answer is going to depend on the type of filter you’ve been using. If it’s a standard, economy priced filter, you’re going to want to check it every 30 days and change it at least every other month. Neglecting your dirty filter can really mess up your system’s functionality and even cause serious damage to it down the line. A few times a month we respond to service calls stemming from a dead compressor caused by low air flow and an excess of dirt and grime. Both of these issues can be avoided by paying better attention to the condition of your air conditioner’s filter.

Q: What causes this condensate water leakage coming from my A/C?

A: Most people think of their air conditioner as strictly a cooling device, when it truth one of its main functions is humidity removal. As the system cools air before delivering it into your home, it also wrings any latent humidity, making sure the cold air you experience in your home is of the dehumidified, dry variety. That’s the home comfort sweet spot. If the dehumidifying components of your system are malfunctioning or covered in dirt, the produced air could feel dense and moist–an entirely unpleasant feeling. If a service check up doesn’t turn up a problem with one of the individual dehumidifying components, it could be that your condensate is plugged with dirt, grime, pollen or pet hair. Again, this stuff can be avoided by sticking to an ongoing professional maintenance plan and by keep fresh filters in place.

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What Are Customers Are Saying

Andrew came out and inspectioned my furnace to make sure it's ready for the upcoming Cleveland Ohio winter. He showed me the parts that needed replaced and explained what those parts do. Then he went over different options for financing.

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Angel Black

Angel Black

October 2, 2026

I had a great experience with Shaun. He was professional, knowledgeable, and clearly knew his stuff. He quickly diagnosed the issue, explained everything clearly, and completed the repair efficiently. What stood out most was his expertise and attention to detail. It’s not often you find someone who is both highly skilled and genuinely committed to providing excellent service. I highly recommend Shaun to anyone. I will definitely use his services again in the future. Thank you for the outstanding work!

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Inday R

Inday R

October 1, 2026

Tech Andrew came out for our seasonal furnace inspection. He was efficient and knowledgeable. He maintained the great experience I’ve had using Arco.

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Ian Kish

Ian Kish

October 1, 2026

Cliff was great. on time and made sure my new generator is working perfectly. Highly highly recommend

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Ben Deccola

Ben Deccola

September 30, 2026

I had my furnace installed by arco and it has been great. When I had an issue they came out same day. Andrew was very knowledgeable and quick with his diagnosis. Had my issue solved within minutes and offered me multiple solutions for prevention.

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Jane Howell

Jane Howell

September 30, 2026

Great service. Recieved a quote and the issue fixed same day and very friendly and professional servicemen. Would highly recommend and affordable.

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Victoria Philpotts

Victoria Philpotts

September 29, 2026

Andrew is great. We have had a lot of good technicians service us, but we've never had a person so thorough and explain everything so clearly. He also has a really great personality.

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Frank

Frank

September 29, 2026

Jesse was awesome, and did a great job on my PM service. I would highly recommend them and him!

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Richard Gutch

Richard Gutch

September 28, 2026

We contacted Arco Home Services for plumbing repairs. Jacob Adams was our tech. Jacob showed up on time and gave us an estimate for the multiple items we wanted done. He was professional, knowledgeable, and personable. He explained all steps and issues that were encountered and spent close to a day and a half completing the many repairs we requested. He knew what he was doing and worked diligently to make sure that the work was done timely and correctly. I can say it was a pleasure to have him complete the work we needed which included installing a new utility tub with new faucets and shut off valves, new bathroom faucet, installing a new sink with faucet and all plumbing in the second bathroom, repairing a toilet flange and reseating the toilet along with multiple other time consuming items to bring the plumbing in our older home into good working order. I can highly recommend Jacob's work and would ask for him again if I needed any additional repairs done. Thank you Jacob for a job well done.

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R. E. Tesmer

R. E. Tesmer

September 26, 2026

Andrew came out did an outstanding job serving my furnace. I had horrible experiences in the past with a different technician, but Andrew came in and turned my opinion around. Great job !

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Tina Andears

Tina Andears

September 25, 2026

We had a limb fall on our main line and Domenic came out and replace the entire unit. Evan came out and replaced a basement unit. Both were very efficient and polite.

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Annette

Annette

September 25, 2026

Andrew came out and performed yearly maintenance on my furnace. He arrived on time and was very efficient. He informed me my system was in good condition and I am prepared for winter. Highly recommend!

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Kathryn Pierce

Kathryn Pierce

September 25, 2026

The ARCO rep Andrew, that took care of the A/C inspection was knowledgeable, professional and courteous! He answered questions completely!

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Giyate Giyate

Giyate Giyate

September 25, 2026

Kellyed Reyes and Shaun McAlpin were great! Assessed the issue, and shared with me my options.

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Hallie Johnson

Hallie Johnson

September 24, 2026

Arco representative Andrew Corrothers came out to inspect our AC unit and did a great job detailing the issues with our unit. Andrew also provided informative options for our unit and potential replacement options. Definitely a job well done by Andrew. Note: There was no charge for visit, part of my service contract.

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John Alexander

John Alexander

September 24, 2026

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