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Q: How frequently do I need my refrigerant changed out?

A: Well, here is one of the more common misconceptions that we run into out in the field. The refrigerating agent inside your air conditioner runs through a closed system. There are no openings through which the refrigerant can be truly “changed out.”

That being said, the condition of your A/C refrigerant can have an impact on the unit’s cooling capacity. The only real advice I could offer here is to suggest that as the system ages to be rigorous in your maintenance plan. Make sure your service professional keeps an eye on the refrigerant’s condition each time your system gets a checkup.

Lastly, you’ll want to ensure that when it does require attention, the refrigerant in properly charged according to the manufacturer’s guidelines.

Q: How frequently should I have a service professional check up on my A/C?

A: All equipment manufacturers recommend a routine system checkup every 12 months. A lot of customers would be frustrated to learn that the majority of repairs we end up needing to do could have been avoided by this yearly service visit. This is why I am a huge proponent of our Service Partner Plan. Signing up for it will save you time, money and frustration in the long run. Don’t ignore a small issue until it becomes a huge problem!

And don’t forget the importance of keeping the inside of your air conditioner clean. Dirt is one of the biggest culprits behind A/C breakdowns and malfunctions. Our A/C specialists will scrub your system innards clean as they make any necessary repairs and replacements. The cleaner it stays, the more ‘mpg’ you’ll get out of it.

Q: What is a split system and what are some of its benefits?

A: A split system describes an indoor/outdoor type of A/C set-up. Outdoors, you have the actual air conditioning unit and indoors you have the evaporator coil and air handler components. Now, there are 2 different types of split system air conditioners. First, you’ve got the conventional ducted type. This type can piggyback on your existing ductwork. If you don’t have a duct system in your home, preparing your home for one of these systems can require a bit of work. The other is the ductless variety, which have the benefit of being highly versatile from a design standpoint. They require none of the time and labor intensive work necessary to install a network of ducts in your home. This makes them ideal candidates for cooling small, insular areas like home additions, sun rooms, garages, home theaters or man caves.

Q: How often do I need to change my A/C filter?

A: The answer is going to depend on the type of filter you’ve been using. If it’s a standard, economy priced filter, you’re going to want to check it every 30 days and change it at least every other month. Neglecting your dirty filter can really mess up your system’s functionality and even cause serious damage to it down the line. A few times a month we respond to service calls stemming from a dead compressor caused by low air flow and an excess of dirt and grime. Both of these issues can be avoided by paying better attention to the condition of your air conditioner’s filter.

Q: What causes this condensate water leakage coming from my A/C?

A: Most people think of their air conditioner as strictly a cooling device, when it truth one of its main functions is humidity removal. As the system cools air before delivering it into your home, it also wrings any latent humidity, making sure the cold air you experience in your home is of the dehumidified, dry variety. That’s the home comfort sweet spot. If the dehumidifying components of your system are malfunctioning or covered in dirt, the produced air could feel dense and moist–an entirely unpleasant feeling. If a service check up doesn’t turn up a problem with one of the individual dehumidifying components, it could be that your condensate is plugged with dirt, grime, pollen or pet hair. Again, this stuff can be avoided by sticking to an ongoing professional maintenance plan and by keep fresh filters in place.

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What Are Customers Are Saying

Princeston was excellent, very friendly and very efficient! He did an excellent job and helped sort out multiple leaks!!

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Brian Suter

September 20, 2025

Had an issue with scheduling and had to be rescheduled. ARCO reached out to me with a very considerate resolution and we are very pleased with their professionalism. We have used them in the past and plan on working with them in the future.

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David Jackson

September 20, 2025

Eugene was out for the furnace check today. He took a lot of time to explain what he would do and extra features associated with my account. He was very thorough and did everything I asked him to do. He was very polite and friendly but professional.

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Francine Beekman

September 20, 2025

Kellyed did amazing work and was very informative.

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Nathan Wisniewski

Nathan Wisniewski

October 27, 2025

Dominic was awesome and super helpful

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DarkLordChibi

DarkLordChibi

October 27, 2025

Technician was incredibly knowledgeable and did an amazing job fixing a persistent issue plaguing our house for years

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Bug VonD

Bug VonD

October 27, 2025

Jesse was a good guy to converse with and got the job done quick and easy. Friendly guy and great service!

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Căļĕb Ğ

Căļĕb Ğ

October 27, 2025

jesse was a great help finding out was was wrong with my furnance and explaining so i could understand what the problem was i highly recommend!!!

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Trent Manas

Trent Manas

October 27, 2025

Jessie came out today to service our heating system. He was on time and very personable. We have had great experiences with ARCO and Jessie in the past. He got right to work and checked over the system and found that the igniter looked a bit “Iiffy” We had it replaced. Very reasonable. Very Happy with ARCO and will schedule our AC tuneup in the spring..

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David Jackson

David Jackson

October 26, 2025

Princesten Was stellar!! He went above and beyond will be using them in the future!

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Zak Gaydos

Zak Gaydos

October 23, 2025

The technician was incredibly thorough and detailed with his work inspecting the electrical in our home. He clearly explained what he was going to do and all that it would entail. When he was finished he went over anything that needed to be done and why, and then offered reasonable quotes in different price points so it wasn’t overwhelming.

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Kortnee Schubert

Kortnee Schubert

October 23, 2025

Jesse was great ,he was very professional

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Linda Muckleroy

Linda Muckleroy

October 23, 2025

Jesse the technician was amazing! He was very knowledgeable, friendly and quickly diagnosed the issue with my furnace right away. The work was completed efficiently and my furnace is working better than ever before! Very highly recommend!!!!

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Jeneba Yaskey

Jeneba Yaskey

October 23, 2025

Jesse was great, straight forward, gave some advice and I appreciated it!

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Alex Price

Alex Price

October 22, 2025

Princeton Gordon went above and beyond to solve problem!

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david evans

david evans

October 22, 2025