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Water heater repair is an eventual reality for all homeowners. While the unit may be something you rarely think about when it’s working, once it’s broken it can become a homeowner’s worst nightmare. No hot water for showers, no hot water for cleaning and sometimes even a lack of heat in the home can leave even the most well-mannered homeowners reeling with rage. So when it does finally break, and before you hulk out, read our 3 troubleshooting tips for gas water heater repair in Cleveland, OH.

Always Check in on the Pilot (Light): When there’s an issue with your gas water heater, the first response should always be looking to see if the pilot light is still working. This will be found as a little blue flame on your water heating unit. If it’s not lit, the heaters not working. There are numerous reasons why the pilot light could go out, and not all require major repairs. When the hot water goes out, check the pilot light first.

Always Check for the Smell of Gas: If your hot water isn’t spitting freely, check for the smell of gas, and I don’t mean someone spilling at the gas station. If your gas water heater has excess gas built up and unable to escape, it may malfunction and could also potentially lead to a dangerous situation. Checking out for a smell of natural gas can be a life-saving troubleshooting measure if your gas water heater is on the fritz.

Look for Leaks: One of the most common causes of water heater malfunction is the notorious leak. Leaks can occur from a variety of causes, but mostly end up happening due to age and lack of regular maintenance. Check for leaks around your water heater once it stops working. These should be easy to find; there will be water on the ground, and/or the tank itself will be wet. If it’s leaking, call a professional and grab a towel. And call a friend to see if you can use their shower, it might be a a day or so until it’s in working condition again.

Eventually you’re going to run into issues with your water heater as a homeowner, but thankfully we’re here to help. When trouble arises and you need gas water heater repair in Cleveland, OH, Arco Home Services can be there to bring the heat back to the water you use.

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What Are Customers Are Saying

Andrew came out and inspectioned my furnace to make sure it's ready for the upcoming Cleveland Ohio winter. He showed me the parts that needed replaced and explained what those parts do. Then he went over different options for financing.

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Angel Black

Angel Black

October 2, 2026

I had a great experience with Shaun. He was professional, knowledgeable, and clearly knew his stuff. He quickly diagnosed the issue, explained everything clearly, and completed the repair efficiently. What stood out most was his expertise and attention to detail. It’s not often you find someone who is both highly skilled and genuinely committed to providing excellent service. I highly recommend Shaun to anyone. I will definitely use his services again in the future. Thank you for the outstanding work!

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Inday R

Inday R

October 1, 2026

Tech Andrew came out for our seasonal furnace inspection. He was efficient and knowledgeable. He maintained the great experience I’ve had using Arco.

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Ian Kish

Ian Kish

October 1, 2026

Cliff was great. on time and made sure my new generator is working perfectly. Highly highly recommend

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Ben Deccola

Ben Deccola

September 30, 2026

I had my furnace installed by arco and it has been great. When I had an issue they came out same day. Andrew was very knowledgeable and quick with his diagnosis. Had my issue solved within minutes and offered me multiple solutions for prevention.

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Jane Howell

Jane Howell

September 30, 2026

Great service. Recieved a quote and the issue fixed same day and very friendly and professional servicemen. Would highly recommend and affordable.

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Victoria Philpotts

Victoria Philpotts

September 29, 2026

Andrew is great. We have had a lot of good technicians service us, but we've never had a person so thorough and explain everything so clearly. He also has a really great personality.

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Frank

Frank

September 29, 2026

Jesse was awesome, and did a great job on my PM service. I would highly recommend them and him!

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Richard Gutch

Richard Gutch

September 28, 2026

We contacted Arco Home Services for plumbing repairs. Jacob Adams was our tech. Jacob showed up on time and gave us an estimate for the multiple items we wanted done. He was professional, knowledgeable, and personable. He explained all steps and issues that were encountered and spent close to a day and a half completing the many repairs we requested. He knew what he was doing and worked diligently to make sure that the work was done timely and correctly. I can say it was a pleasure to have him complete the work we needed which included installing a new utility tub with new faucets and shut off valves, new bathroom faucet, installing a new sink with faucet and all plumbing in the second bathroom, repairing a toilet flange and reseating the toilet along with multiple other time consuming items to bring the plumbing in our older home into good working order. I can highly recommend Jacob's work and would ask for him again if I needed any additional repairs done. Thank you Jacob for a job well done.

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R. E. Tesmer

R. E. Tesmer

September 26, 2026

Andrew came out did an outstanding job serving my furnace. I had horrible experiences in the past with a different technician, but Andrew came in and turned my opinion around. Great job !

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Tina Andears

Tina Andears

September 25, 2026

We had a limb fall on our main line and Domenic came out and replace the entire unit. Evan came out and replaced a basement unit. Both were very efficient and polite.

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Annette

Annette

September 25, 2026

Andrew came out and performed yearly maintenance on my furnace. He arrived on time and was very efficient. He informed me my system was in good condition and I am prepared for winter. Highly recommend!

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Kathryn Pierce

Kathryn Pierce

September 25, 2026

The ARCO rep Andrew, that took care of the A/C inspection was knowledgeable, professional and courteous! He answered questions completely!

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Giyate Giyate

Giyate Giyate

September 25, 2026

Kellyed Reyes and Shaun McAlpin were great! Assessed the issue, and shared with me my options.

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Hallie Johnson

Hallie Johnson

September 24, 2026

Arco representative Andrew Corrothers came out to inspect our AC unit and did a great job detailing the issues with our unit. Andrew also provided informative options for our unit and potential replacement options. Definitely a job well done by Andrew. Note: There was no charge for visit, part of my service contract.

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John Alexander

John Alexander

September 24, 2026

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