I’m Brian Friedman, the owner of ARCO Comfort Air. Something has been happening that deserves an emergency communication.
Portable Dehumidifiers are being recalled in huge numbers because they are catching fire in homes everywhere. Protect your home and those you love.
You could receive a complete refund for your portable dehumidifier.
The U.S. Consumer Product Safety Commission has recalled 5.6 million dehumidifiers in two separate, nationwide recalls. Brand-name dehumidifiers sold at retail have been RECALLED because of safety concerns. These concerns are very real. Hundreds of units have caught fire and resulted in $24 million in damages to homes and are a threat to the families inside.
Here’s how you can protect your home!
Do you or someone you know have a portable dehumidifier? If you do:
- Check these websites to see if your brand and model number are affected: 2016 Recall, 2013 Recall
If you find an affected model, unplug it now! Submit your recall and collect your refund. - Call us if you need a better solution. We can help you find an affordable, efficient whole-home dehumidifier, designed, assembled and tested in the U.S.
A Word From Brian, the Owner of ARCO Comfort Air
I wanted to share an experience I had with this recall. I was having lunch with the pastor of my church last week. We were talking about his home comfort, and he was complaining of a musty smell coming from the basement and he wanted to know more about what could be causing it. When I started explaining the effects of high humidity in the basement he said, “oh, I have a dehumidifier in my basement, but it runs and runs and never shuts off.” I explained how a professional whole house dehumidifier works in comparison to that portable unit. I also took a minute and explained that there is a major recall on most portable units. I emailed him the details and can you believe his was on recalled list!! He called and is getting a full refund on his unit.
Don’t leave your family at risk and call us today to check if your portable dehumidifier is on the recalled list!
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What Are Customers Are Saying
Great service. Recieved a quote and the issue fixed same day and very friendly and professional servicemen. Would highly recommend and affordable.
Show MoreVictoria Philpotts
Andrew is great. We have had a lot of good technicians service us, but we've never had a person so thorough and explain everything so clearly. He also has a really great personality.
Show MoreFrank
Jesse was awesome, and did a great job on my PM service. I would highly recommend them and him!
Show MoreRichard Gutch
We contacted Arco Home Services for plumbing repairs. Jacob Adams was our tech. Jacob showed up on time and gave us an estimate for the multiple items we wanted done. He was professional, knowledgeable, and personable. He explained all steps and issues that were encountered and spent close to a day and a half completing the many repairs we requested. He knew what he was doing and worked diligently to make sure that the work was done timely and correctly. I can say it was a pleasure to have him complete the work we needed which included installing a new utility tub with new faucets and shut off valves, new bathroom faucet, installing a new sink with faucet and all plumbing in the second bathroom, repairing a toilet flange and reseating the toilet along with multiple other time consuming items to bring the plumbing in our older home into good working order. I can highly recommend Jacob's work and would ask for him again if I needed any additional repairs done. Thank you Jacob for a job well done.
Show MoreR. E. Tesmer
Andrew came out did an outstanding job serving my furnace. I had horrible experiences in the past with a different technician, but Andrew came in and turned my opinion around. Great job !
Show MoreTina Andears
We had a limb fall on our main line and Domenic came out and replace the entire unit. Evan came out and replaced a basement unit. Both were very efficient and polite.
Show MoreAnnette
Andrew came out and performed yearly maintenance on my furnace. He arrived on time and was very efficient. He informed me my system was in good condition and I am prepared for winter. Highly recommend!
Show MoreKathryn Pierce
The ARCO rep Andrew, that took care of the A/C inspection was knowledgeable, professional and courteous! He answered questions completely!
Show MoreGiyate Giyate
Kellyed Reyes and Shaun McAlpin were great! Assessed the issue, and shared with me my options.
Show MoreHallie Johnson
Arco representative Andrew Corrothers came out to inspect our AC unit and did a great job detailing the issues with our unit. Andrew also provided informative options for our unit and potential replacement options. Definitely a job well done by Andrew. Note: There was no charge for visit, part of my service contract.
Show MoreJohn Alexander
Arco is amazing. Our furnace was not working and he had it running withing minutes of being here. Highly recommend.
Show MoreBridgett Jackson
Shauvine & Shaun were Fantastic communicators, arrived promptly & diagnosed my issue quickly and accurately - I will Definitely call your company again because of Them - 5 stars
Show MoreAl Brooks
Today I had a visit from Eugene Scott from ARCO. He was very professional and friendly. Very informative and a pleasure to have in my home.
Show MoreThomas Noyes
Shaving and Shaun did a great job. They were very prompt and completed the job in good time and very efficiently.
Show MoreAldon George
Cliff was awesome. Explained everything and look forward to working with him in the future.
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